Terms of service

TERMS AND CONDITIONS OF SERVICE

OVERVIEW

This website is operated by HORECA Blue Products, a brand owned & managed by TRATOPIA General Trading LLC. Throughout the site, the terms "we," "us," and "our" refer to HORECA Blue Products. HORECA Blue Products presents this website, encompassing all information, tools, and services available from this site, contingent upon your acceptance of all terms, conditions, policies, and notices set forth here.

By visiting our site and/or purchasing products from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service" or "Terms"), including those additional terms and conditions and policies referenced herein and/or available through hyperlinks. These Terms of Service are applicable to all users of the site, including browsers, vendors, customers, merchants, and content contributors.

Kindly read these Terms of Service attentively before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. Should you disagree with any part of these terms and conditions, please refrain from accessing the website or utilizing any of our services. If these Terms of Service are viewed as an offer, your acceptance is explicitly limited to these Terms of Service.

Any new features or tools added to the current store will also be subject to these Terms of Service. You can review the most up-to-date version of the Terms of Service at any time on this page. We retain the right to update, modify, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to periodically check this page for alterations. Your continued use of or access to the website following the posting of any changes constitutes your acceptance of those changes.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, HORECA Blue Products aims to ensure that its members can enter into legally binding contracts, while also preventing minors from purchasing unsuitable products. Consequently, site membership is not available to individuals under the age of 18. By using this site, you confirm that you are either 18 years old or older at the time of becoming a member.

You may not employ our products for any unlawful or unauthorized purpose, and you must not violate any laws within your jurisdiction, including copyright laws, when using our Service.

You are prohibited from transmitting any worms, viruses, or any code with destructive capabilities.

Any breach or violation of these Terms will result in an immediate termination of your access to our Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone, for any reason, at any time.

You understand that while your content (excluding credit card information) may be transferred unencrypted and could traverse various networks or undergo alterations to conform to the technical requirements of connecting networks or devices, credit card information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service or access to the Service, without our express written permission.

The headings used in this agreement are for convenience only and will not limit or affect these Terms in any way.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We bear no responsibility if the information made available on this site is found to be inaccurate, incomplete, or outdated. The material on this site is presented solely for general informational purposes and should not be the sole basis for making decisions. Instead, it should be used as a reference alongside more accurate, complete, or up-to-date sources of information. Any reliance on the material on this site is at your own discretion and risk.

This site may contain historical information that is not current and is provided for reference purposes only. We retain the right to modify the contents of this site at any time, though we are under no obligation to update any information on our site. You acknowledge that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without prior notice.

We reserve the right, at any time, to modify or discontinue the Service (or any part thereof) without prior notice.

We shall not be liable to you or any third-party for any modifications, price changes, suspensions, or discontinuations of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may only be available online through the website. These products or services may have limited quantities and are subject to return or exchange only as outlined in our Return Policy.

We have made every effort to display product colors and images as accurately as possible on our store. However, we cannot guarantee that your computer monitor will accurately reflect these colors.

We reserve the right, although we are not obligated, to limit the sale of our products or services to any individual, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. Furthermore, we retain the right to limit the quantities of any products or services offered. All product descriptions and pricing are subject to change at any time, at our sole discretion. We may discontinue any product at any time. Any offers for products or services on this site are void where prohibited.

We cannot warrant the quality of any products, services, information, or other materials you obtain through our Service, nor can we guarantee that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any orders placed with us. At our discretion, we may limit or cancel quantities purchased per person, per household, or per order. These limitations may apply to orders placed using the same customer account, the same credit card, or orders with the same billing and/or shipping address. If we modify or cancel an order, we may attempt to notify you via the email address or billing address/phone number provided when the order was placed. We also reserve the right to restrict or prohibit orders that, in our judgment, seem to be placed by dealers, resellers, or distributors.

While we may, we are not obligated to, monitor, edit, or remove content that we believe, in our sole discretion, violates any law or these Terms of Service, is offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or infringes any party's intellectual property.

For additional details, please refer to our Returns Policy.

You agree to provide accurate and complete purchase and account information for all purchases made on our store. You also agree to promptly update your account and other information, including email addresses and credit card numbers, and expiration dates, so that we can complete your transactions and contact you as necessary.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we have no control, monitoring, or input.

You acknowledge and agree that we provide access to such tools "as is" and "as available," without any warranties, representations, or conditions of any kind and without any endorsement. We disclaim any liability arising from or related to your use of optional third-party tools.

Your use of optional third-party tools offered through the site is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms under which tools are provided by the relevant third-party provider(s).

In the future, we may offer new services and/or features through the website, including the release of new tools and resources. Such new features and services will also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products, and services available through our Service may contain materials from third parties.

Third-party links on this site may direct you to websites that are not affiliated with us. We do not investigate or evaluate the content or accuracy of such third-party materials, and we do not warrant or assume any responsibility or liability for any third-party materials or websites or for any other materials, products, or services of third parties.

We are not responsible for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please carefully review the policies and practices of third parties and ensure you understand them before engaging in any transactions. If you have any complaints, claims, concerns, or questions regarding third-party products, please contact the third party directly.

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If, at our request, you submit specific content, such as contest entries, or, without our request, creative ideas, suggestions, proposals, plans, or other materials, whether online, via email, postal mail, or otherwise (collectively, 'comments'), you agree that we may use, without restriction, any comments you forward to us at any time. We are not obligated (1) to keep any comments confidential; (2) to compensate you for any comments; or (3) to respond to any comments.

You affirm that your comments will not infringe on any third-party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. Your comments must not contain libelous or otherwise unlawful, abusive, or obscene material, nor should they include any computer viruses or malware that may interfere with the operation of the Service or any related website. You may not use a false email address, impersonate someone else, or mislead us or third parties regarding the origin of your comments. You are solely responsible for the accuracy of the comments you make. We disclaim any responsibility or liability for any comments posted by you or any third party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. Please review our Privacy Policy here.

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be typographical errors, inaccuracies, or omissions in the information presented on our site or in the Service. These errors may pertain to product descriptions, pricing, promotions, offers, product shipping charges, transit times, or availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate, without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including pricing information, except as required by law. The presence of a specific update or refresh date in the Service or on any related website should not be construed to mean that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as stated in these Terms of Service, you are expressly prohibited from using the site or its content (a) for any unlawful purpose; (b) to solicit others to engage in unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to provide false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that may affect the functionality or operation of the Service or any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall HORECA Blue Products, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless HORECA Blue Products and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference or your violation of any law or the rights of a third party.

SECTION 15 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service; such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If, in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination; and/or we may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements by which we provide you Services shall be governed by and construed in accordance with the laws of the United Arab Emirates.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@horeca-blue.com